Privacy Policy

1. Information We Collect

• Account Information: When you register for an account, we collect your name, email address, and account preferences.
• X (Twitter) Profile & Analytics Data: To provide our workflow features, you connect TweetMax to your X account via OAuth. We access profile information (such as your username, handle, and profile picture), historical tweet performance metrics, and authentication tokens required to schedule or organize posts on your behalf.
• Workflow Data: We collect information regarding your optimization preferences, queue configurations, scheduling times, and platform interactions.
• Payment Information: Credit card and billing details are processed securely through our third-party payment processor (Stripe). We do not store your raw financial details on our servers.
• Usage and Technical Data: We automatically collect log data, device information, browser type, IP address, and cookie identifiers to analyze platform performance, track user flows, and improve UI experience.

2. How We Use Your Information

We use the collected data for the following purposes:

• To Provide the Service: To manage your account, authenticate your login, analyze your X analytics, and execute your scheduled workflows to X.
• To Train and Refine AI Workflow Engines: To analyze scheduling trends, timing data, and performance metrics to provide intelligent, predictive workflow recommendations.
• To Process Payments: To handle subscriptions, renewals, and invoicing.
• To Communicate with You: To send system updates, security alerts, customer support responses, and marketing communications (which you can opt out of at any time).
• For Security and Compliance: To detect, prevent, and mitigate fraud, abuse, or technical issues, and to ensure compliance with our Terms and X’s platform rules.

3. How Your Data is Shared and Disclosed

We do not sell your personal data. We only share information with third parties in the following circumstances:

• X (Twitter) API: We transmit actions and scheduling requests to X Corp via their official API to update, schedule, or manage your posts according to your workflow configurations.
• Service Providers: We share data with trusted third-party vendors who provide essential backend infrastructure, cloud hosting, analytics (e.g., Google Analytics), and email delivery.
• Legal Requirements: We may disclose your information if required to do so by law, subpoena, or government request.

4. Data Retention

We retain your personal data and workflow history only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required to maintain account history for your convenience. You may delete your account or specific data points at any time through your dashboard, which will initiate the removal of your personal details from our active databases.

5. Security of Your Data

We implement commercial-grade administrative, technical, and physical security measures to protect your personal data and X authentication tokens. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Data Rights (GDPR / CCPA / International Users)

Depending on your geographical location, you may have the following rights regarding your personal information:

• Access & Portability: The right to request copies of the data we hold about you.
• Correction: The right to request that we correct inaccurate or incomplete data.
• Erasure (“Right to be Forgotten”): The right to request that we delete your personal data.
• Revocation of X Access: You can disconnect TweetMax from your X account at any time either via our platform dashboard or directly inside your X account security settings under “Connected Apps.”

To exercise any of these rights, please contact us at: info@tweetmax.io

7. Children’s Privacy

Our Service is not directed to individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete it immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Email: info@tweetmax.io